1. Introduction

This website is managed by Bug Free Pest Solutions. By accessing our website and using our services, you agree to the terms outlined in this Privacy Policy.

We are committed to protecting your privacy and handling your personal information responsibly in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

2. What is Personal Information

Personal Information refers to any information that can identify you, including but not limited to your name, contact details, and any other data that can be used to identify you directly or indirectly.

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this policy.

3. Information We Collect

We may collect the following types of information:

• Name
• Phone number
• Address
• Payment details (if required)
• Any other information necessary to provide our services

We collect this information when you contact us, request a service, fill out forms, make payments, or interact with our website.

4. How We Use Your Information

We use your information to:

• Provide and manage our services
• Process payments
• Communicate with you
• Improve our services
• Send updates or promotional material (you can unsubscribe anytime)

5. Sharing Your Information

We do not sell your personal information.

We may share your information with service providers, professional advisors, or legal authorities when required. All third parties must protect your information.

6. Cookies & Website Data

We may use cookies to improve your browsing experience and analyse website traffic. You can disable cookies in your browser settings.

7. Data Security

We take reasonable steps to protect your information from misuse, loss, or unauthorised access. Sensitive data is secured using encryption technologies such as SSL.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices and recommend reviewing their policies.

9. Payment Information

Payments are processed through secure third-party providers. We do not store your card details after processing.

10. Data Storage

Your information is stored securely on servers located in Australia or trusted international locations, in compliance with applicable privacy laws.

11. Access to Your Information

You have the right to request access to your personal information. We may require identity verification before providing access.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Please review it periodically to stay informed.

13. Complaints

If you have concerns about how your information is handled, you may contact us or lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

14. Contact Us

Phone: 0452453393